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Have a question about a guide?

For editorial questions, a correction or a topic you would like explained, email the address below. Include the page URL and the relevant device model if it helps describe the issue.

Email Electelstar

Please do not send passwords, payment details or private network credentials. Electelstar is an information website, not a repair service or an emergency support channel. We do not operate a shop or manage product warranties.

What to include

Tell us what you were trying to do, what happened and which part of the guide needs clarification. You can write in German or English.